Churn-save agents your whole team can run.
Latch is a workspace for customer teams. Create agents that catch risk early, take the next steps in your tools, and show clear proof — without making you fight a demo login.
Works with the tools you already use
Simple path
From signup to a live agent in four clear moves.
Create a workspace
Sign up with email. Invite comes later. You can verify your email in Settings when you are ready.
Add agents
Each agent watches for churn signals you care about — cancel language, failed payments, quiet accounts.
Run a save play
Latch alerts Slack, writes the risk ledger, books a hold, and leaves a Gmail draft. No silent customer sends.
Keep the proof
Every step stores a real ID. If something fails, Latch stops and rolls back what it can. The board stays honest.
Built for teams
Your workspace. Your agents. Your proof.
Judges and operators get a real product path: email signup, a clean dashboard, and agents you can create without waiting on OAuth for your login. Tool connections (Slack, Google, Stripe) stay on the workspace — separate from how you sign in.
What you get in the app
- Overview of agents and connection health
- Agent list with create / open / pause
- Play runner with step-by-step IDs
- Evals board for golden checks
- Settings with “verify email later”